Comments on: lufthansa miles and more (from the "how-not-to-do-customer-support" department) http://sharing-nicely.net/2006/02/lufthansa-miles-and-more-from-the-how-not-to-do-customer-support-department/ Philipp Schmidt's shared learnings Mon, 12 Aug 2013 14:10:00 +0000 hourly 1 http://wordpress.org/?v=3.8